Policies

CANCEL / NO-SHOW POLICY

We understand the occasional need to change or cancel an appointment. We require a credit card number to reserve salon or spa appointments to serve all our guests and support our team. We ask that guests give at least 24 hours’ notice of cancellation. Canceling with less than 24 hours’ notice will be charged 50% of the booked appointments. All No-shows will be charged 100% of the booked appointments.

GIFT CARDS

Gift luxurious self-care with our gift cards for our award-winning salon and spa services in Dallas. Gift cards to the best salon in Dallas are available in any dollar amount and allow the recipient to choose any of our services and our naturally derived Aveda products, including hair services and the best waxing and facials in Dallas. Gift cards are non-refundable and not redeemable in cash and cannot be used on the same day as purchased with a promotion. Other restrictions may apply, as our guest services team for information.

INCLEMENT WEATHER

Safety for our team and guests is essential to us. In inclement weather, Avalon Salon and Spa will determine daily if our salon will be open. We’ll make every effort to contact you regarding your service.

AVALON MAIN CALL CENTER

For Information, Text or Call: 214.969-1901.  We are here to help!

Mon 8 am – 4 pm
Tues – Fri 8 am – 6:30 pm
Sat 9 am – 5 pm
Sun Closed

GIFT CARDS

Gift Cards are valid 5 years from the date of purchase. Gift cards can not be redeemed for cash. Series or packages cannot be purchased with discounted gift cards.