Policies

CANCEL / NO-SHOW POLICY

We understand the occasional need to change or cancel. To best serve all of our guests and support our team, we require a credit card number to reserve salon or spa appointments. We ask that guests give at least 24 hours’ notice of cancellation. If an appointment is canceled with less than 24 hours’ notice, there will be a charge of 50% of the booked appointments. All No-shows will be charged 100%.

GIFT CARDS

Gift luxurious self-care with our gift cards for our award-winning salon and spa services in Dallas. Gift cards to the best salon in Dallas are available in any dollar amount and allow the recipient to choose any of our services and our naturally-derived Aveda products, including hair services and the best waxing and facials in Dallas. Gift cards are non-refundable and not redeemable for cash, and can not be used same day when purchased with a promotion. Other restrictions may apply, as our guest services team for information.

INCLEMENT WEATHER

Safety for our team and guests is essential to us. In the event of inclement weather, Avalon Salon and Spa will determine on a day-to-day basis if our salon will be open. We’ll make every effort to contact you regarding your service.